
Here's one of the main reasons your content isn't driving qualified leads into your sales pipeline.
I see B2B content teams fail because their incentives are built on clicks and traffic instead of the business metrics that matter. Leadership rewards the vanity metrics. It feels good to get a lot of traffic, impressions, and engagement. That's where bonuses are attached and what gets celebrated as top-performing posts.
Even when a business says it cares about leads, revenue, and pipeline, the organization's actions still reward top-of-funnel numbers. I've seen it countless times, and it's a death knell for a content program. If you're measured on clicks, impressions, and brand awareness instead of qualified leads and revenue, the program eventually ends up on the chopping block.
A CEO might say they want leads and revenue from marketing. Then in the quarterly business review, they celebrate the big traffic increases and the flashy brand plays. Tell them clicks are down but revenue is significantly up because conversion rates are strong, and they still ask where the traffic went.
If you want content to grow the business, align your team's incentives. Care almost exclusively about leads and revenue. Have your team report return on investment and return on ad spend every month.
When you get a big spike in clicks or impressions, say: great job, but that's not what we're after. Always bring it back to the return on the investment.
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